Returns & Exchanges
At Infantino, we want you and your little ones to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return or exchange within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unwashed and unworn items in their original packaging with all tags attached to ensure a smooth inspection process.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.